neffy® should be stored at room temperature below 25 degrees Celsius.
Do not store in the fridge as there’s a risk it may accidently freeze. If frozen, the device will not spray. Allow neffy® to thaw (defrost) for at least one hour at room temperature. It should not be used if the contents are still frozen or not completely thawed.
If someone is experiencing anaphylaxis and neffy® is frozen, use another adrenaline device if available. Do not wait for neffy® to thaw before treating anaphylaxis.
Freezing does not affect its shelf life.
neffy® can be exposed to temperatures up to 50 degrees Celsius for short periods. Please contact CSL Medical Information 1800 642 865 for further information.