On this page
In an EMERGENCY phone ambulance – call triple zero 000 (AU)
National Allergy Helpline
For advice or support from an Allergy Educator
Call: 1300 728 000 or contact us online here
Opening hours: Monday to Friday 9am – 4pm AEST
Our Allergy Educators provide free confidential support and evidence-based information to help you understand and manage your allergic condition/s.
Please note we do not provide medical advice. If you need medical advice, we recommend you speak with your treating GP and/or allergy specialist for accurate diagnosis and treatment options.
Emergency treatment
Advice on what to do if you or the person you are with are showing signs of an allergic reaction.
Report a reaction
If you have an allergic reaction to packaged food or when eating out call: 1300 728 000 or
Need a diagnosis?
Visit our Understanding Allergy Care Hub to find out how to connect to the right health professional
Purchase a trainer device
Anapen and Epipen training devices are available, please visit
Contact us
Our partners and supporters help us make a difference to people’s lives. If you are looking to work with us please get in touch.
For administration or operational queries call us on 02 9680 2999
Food manufacturers can request a food alert
Researchers looking to advertise to our community
Interested in A&AA consultancy services
Want to use any videos or content, request information about licensing
Head office
Allergy & Anaphylaxis Australia
1A/9 Packard Avenue
Castle Hill NSW 2154
Office number: (02) 9680 2999
PO Box 7726 Baulkham Hills 2153