It is very rare for something to go wrong with an adrenaline device. In an emergency where you are treating anaphylaxis, if the adrenaline device has not worked and you have another adrenaline device available, this should be used. Use the table above to check you are using an adrenaline device that is appropriate for the person’s age and weight. Call triple zero (000) for advice.
If you find that your adrenaline device has not worked when you have tried to give it, we recommend you report this once the emergency has been managed.
- Keep the device, take note of the serial number and expiry date, and take some photos of it.
- Contact Allergy & Anaphylaxis Australia on 1300 728 000 for support
- You may wish to report the problem yourself. You can do this through the Therapeutic Goods Administration (TGA) at Report a problem or side effect | TGA
- Contact the manufacturer at: