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What happens if something goes wrong with my adrenaline injector?

It is very rare that something goes wrong with an adrenaline injector.

If you find that your adrenaline injector has not worked properly, we recommend you report this once the emergency has been managed.

  • Keep the device and take note of the serial number and expiry date
  • Contact Allergy & Anaphylaxis Australia on 1300 728 000 for support
  • You may wish report the problem yourself. You can do this through the Therapeutic Goods Administration (TGA) at Report a problem or side effect | TGA
  • Contact the manufacturer at:
    • Anapen® –  Arrotex 1800 195 055
    • EpiPen® – Viatris 1800 931 625