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Terms of Use

This website ( is operated by Allergy & Anaphylaxis Australia (ABN 70 693 242 620) (A&AA).

Please read these Terms of Use carefully.  By using the website you will be deemed to accept and agree to these Terms of Use.  We reserve the right, in our sole discretion, to change, modify, add or remove portions of these Terms of Use at any time.  It is your responsibility to check these Terms of Use for changes periodically and your continued use of this website after changes have been posted will mean that you accept and agree to the changes.

Intellectual property rights

Unless otherwise stated, the website and all information and materials on the website (including text, graphics, logos, videos and images) are owned by A&AA or our licensors and are protected by intellectual property rights.  You may download and print copies of material on the website, but only for your own personal, non-commercial use.  Except as permitted by non-excludable applicable law, no part of the website (including any information or material on the website) may be reproduced, copied, published, adapted, framed or transmitted in any form or by any means without our prior written permission.  Requests for permission should be directed to us via our online form contact us.

Linking to the website

If you would like to establish a link to the website, to display information or materials contained on the website, such as videos or animations, you may do so providing that:

  • the link is attributed with the statement: "For more information about managing allergies, please contact Allergy & Anaphylaxis Australia at";
  • the link is not established in a way that makes the material contained on the website appear to be a part of your website;
  • you do not display or use the link in a manner that causes the website or any part of the website to display within a frame; and
  • you do not harm or diminish our name or reputation, or bring us into disrepute, contempt, scandal, or ridicule, by establishing the link to the website.

Licencing material from the website

If you would like to use materials contained on the website, such as videos or animations, and reproduce or embed them in your own learning management system, you can licence those materials from us in return for a small annual licence fee.  This fee is designed to assist us in keeping our resources up to date and to assist our national help line in supporting Australians living with allergic disease.

The materials that most organisations have found helpful to licence and embed in their own learning management system include the following animations:

Our Operations Manager would be happy to discuss licencing our materials, including the annual fee to be paid by your organisation, and can provide you with any further information as required.  Licencing requests should be directed tous via our online form contact us and must include:

  • your name;
  • contact details;
  • the purpose of your request; and
  • which section/s of the website you wish to use.


A&AA and its members and associates make no representation and give no warranty as to the accuracy or currency of the information contained within the website.  A&AA do not accept any responsibility for any errors or inaccuracies in or omissions from the information contained therein (whether negligent or otherwise) and A&AA, its members and associates shall not be held liable for any loss or damage however arising as a result of any person acting in reliance or refraining from acting in reliance on any information contained therein.

The views expressed in materials authored by third parties and reproduced within the website (including personal stories and research reports) are the personal views of those authors and do not necessarily represent the views of A&AA.

Nothing contained within the website is intended to be a substitute for personalised medical advice obtained from a qualified health care professional.  No user should rely solely on the information contained within the website as it does not purport to be comprehensive or to render specific advice. This disclaimer does not purport to exclude any warranties implied by law which may not be lawfully excluded.

Privacy and links to other websites

This website may contains links to websites or applications operated by third parties, including the AllergyPal app.  The views and information provided on any third party site or application are not those of A&AA.  A&AA cannot and will not take responsibility for the information or content thereon.  Links to a third party website are not an endorsement by A&AA of the third party site, or any products promoted, offered or sold on the third party site.  Our Privacy Policy only applies to A&AA’s website.  The privacy policy of any third party website may be different to A&AA’s.

Social Media Statement

Allery & Anaphylaxis Australia’s social media platforms aim to provide a safe, comfortable, respectful space for people living with all types of allergic disease, people with an interest in allergic disease, health professionals and researchers. We aim to publish posts that are informative, credible and useful.

We encourage you to like, share and comment on our posts but ask that you are respectful and kind in your communication.

We encourage our community to get involved on the page by sharing your thoughts and responding to/interacting with our posts.

Social Media Behaviour

1. Be respectful to others. No indecent, obscene, threatening, abusive, defamatory, illegal or inappropriate posts/comments.
2. Do not promote your business/organisation/charity without prior approval from Allergy & Anaphylaxis Australia. This includes private messaging followers of Allergy & Anaphylaxis Australia.
3. Do not share any unrelated information, advertising or spam. This page is all about supporting our community to improve the quality of life of people living with allergic disease.
4. Keep it accurate. Our page’s purpose is to share evidence-based information to help the community manage allergic disease and anaphylaxis risk.
5. Please do not steal. If you are uploading information onto our page, make sure you have the rights to the content. If you are re-sharing our information, we ask that you acknowledge Allergy & Anaphylaxis Australia and do not alter the information that we originally provided.
6. Do not use the company logo or branding on any original social media creative without prior approval from Allergy & Anaphylaxis Australia.
7. We will not tolerate stalking, trolling or deliberate disruption of discussion.
8. All posts must be in English.
9. We reserve the right to address factual errors by deleting posts containing inaccurate, misleading or potentially dangerous health advice.
10. We will reply to comments at our discretion.

If you do not comply with Allergy & Anaphylaxis Australia’s acceptable social media behaviour - your posts and/or comments may be hidden or deleted.  Repeated behaviour may result in Allergy & Anaphylaxis Australia banning you from the page.

Last Reviewed November 2022


If you are having an allergic reaction follow advice on your ASCIA Action Plan.

If in doubt, give the Anapen® or EpiPen®.

Do not call us for emergency advice.

If you do not have an ASCIA Action Plan and/or an Anapen® or EpiPen® call triple zero (000) for an ambulance.