By committing to make a monthly donation, you authorise Allergy & Anaphylaxis Australia ABN 70 693 242 620 to arrange for funds to be debited from your nominated credit card.
Allergy & Anaphylaxis Australia will use third party service providers to facilitate your payment including Stripe and you authorise Allergy & Anaphylaxis Australia to securely provide your information to these providers for this purpose.
You agree to pay Allergy & Anaphylaxis Australia when due under the arrangement between us. This authority with the terms described in the service agreement below is to remain in effect until revoked by either yourself or Allergy & Anaphylaxis Australia.
Allergy & Anaphylaxis Australia’s commitment to you
We will:
- Keep information confidential in accordance with privacy legislation, except where permitted by law or required for conducting recurring payments with your financial institution and for a related query, dispute or claim.
- Confirm the details of the recurring gift arrangement via email prior to the first debit and advise the commencement date of the first debit.
- Debit your nominated credit card on the same date each month (or next business day) of each month. For clarity this will be the same date as the commencement date.
- We may reattempt an unsuccessful transaction within 15 days of the original debit date
- Give you at least 14 days notice in writing of any change to the terms of the service agreement
- Issue a receipt for your recurring donations after the end of each financial year. All contributions of $2 or more are tax deductible.
Your commitment to Allergy & Anaphylaxis Australia
It is your responsibility to:
- Ensure your nominated credit card can accept recurring payments, and ensure there are sufficient clear funds available to meet each debit on the due date.
- Advise us at least 14 days prior to the debit date, if the nominated credit card details change or if you would like to defer, cancel or alter the arrangement. You can do so by contacting us via this form or telephone 02 9680 2999 during business hours, or you can write to us at PO Box 7726, Baulkham Hills NSW 2153.
Cancellation: If you wish to cancel your recurring donation with Allergy & Anaphylaxis Australia, please use our Contact Us form to lodge your cancellation, cancellations may take up to 7 days to process.
Disputes
If you believe that a debit has been initiated incorrectly, please contact us on 02 9680 2999 in the first instance and confirm that notice in writing with us as soon as possible so that we can address your query. You will receive a full refund for the debit amount if we cannot substantiate the reason for the debit. Alternatively, you can contact your financial institution for assistance.
Privacy and Confidentiality
Any information you provide will be kept securely in compliance with Privacy legislation. For full details of our Privacy Policy visit https://allergyfacts.org.au/privacy